1. General Information and Mandatory Disclosures

Data Protection The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations (EU General Data Protection Regulation – GDPR) and this privacy policy.

When you use this website, various personal data are collected. Personal data is any data with which you could be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission over the Internet (e.g., when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the Responsible Body (Data Controller) The responsible body for data processing on this website is:

ANNA PAPINA Praceta Julio Dinis 5 2ESQ 2745-811 Massama Queluz LISBOA Portugal

Tel: +351 915 223075 Email: info@vocalharmony.eu

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, or similar).

SSL/TLS Encryption This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

2. Your Rights as a Data Subject

Revocation of Your Consent to Data Processing Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal message by e-mail to info@vocalharmony.eu is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Competent Supervisory Authority In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters in Portugal is:

Comissão Nacional de Proteção de Dados (CNPD) Av. D. Carlos I, 134 – 1.º 1200-651 Lisboa Portugal Website: https://www.cnpd.pt/

Right to Data Portability You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done to the extent technically feasible.

Access, Blocking, Deletion (Erasure) Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing and, if applicable, a right to correction, blocking, or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of personal data.

Objection to Advertising E-mails We hereby object to the use of contact data published within the scope of the imprint obligation for sending advertising and information materials not expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. Data Collection on Our Website

How do we collect your data? On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., Internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for? Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

Cookies Our website uses so-called “cookies”. Cookies are small text files that are stored on your computer and saved by your browser. They do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective, and secure.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Cookies that are necessary for the electronic communication process or for the provision of certain functions you desire (e.g., shopping cart) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services.

Server Log Files The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources. The basis for data processing is Art. 6(1)(f) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Contact Form If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

4. Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only insofar as it is necessary for the establishment, content design, or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process, and use personal data about the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill for it.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Data Transmission upon Conclusion of Contract for Services and Digital Content We only transmit personal data to third parties if this is necessary within the scope of contract processing. Further transmission of data does not take place or only takes place if you have expressly consented to the transmission. Your data will not be passed on to third parties for advertising purposes without your express consent. The basis for data processing is Art. 6(1)(b) GDPR.

5. Analysis Tools and Advertising

Analysis Tools and Third-Party Tools When you visit our website, your surfing behavior can be statistically evaluated. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools.

Google Analytics This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies”. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. The storage of Google Analytics cookies is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

• IP Anonymization: We have activated the IP anonymization function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA.
• Browser Plugin: You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
• Objection to Data Collection: You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents the collection of your data on future visits to this website: [Click here to deactivate Google Analytics].
• Data Processing Agreement: We have concluded a contract with Google for data processing and fully implement the strict requirements of the data protection authorities when using Google Analytics.
• Demographics: This website uses the “demographics” feature of Google Analytics. This allows reports to be generated that contain statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data cannot be assigned to a specific person.

Google AdWords and Google Conversion Tracking This website uses Google AdWords. AdWords is an online advertising program from Google Inc. We use conversion tracking as part of Google AdWords. When you click on an ad placed by Google, a cookie for conversion tracking is set. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. The storage of “conversion cookies” is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior. More information: https://www.google.de/policies/privacy/

(Further tools mentioned in the source such as Google Tag Manager, AdSense, etc., would be detailed here in the same manner.)

6. Social Media

Facebook Plugins (Like & Share Button) Our pages integrate plugins from the social network Facebook, provider Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA. When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. More information: https://www.facebook.com/policy.php

Instagram Plugin Functions of the Instagram service are integrated on our pages. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. More information: https://instagram.com/about/legal/privacy/

7. Newsletter

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter (Double-Opt-In). Further data is not collected or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke your consent to the storage of the data, the e-mail address, and their use for sending the newsletter at any time, for example, via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

8. Plugins and Tools

YouTube Our website uses plugins from the Google-operated site YouTube (LLC, 901 Cherry Ave., San Bruno, CA 94066, USA). When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. More information: https://www.google.de/intl/de/policies/privacy.

Google Web Fonts This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose, the browser you use must connect to Google’s servers. This informs Google that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers (Art. 6(1)(f) GDPR).

9. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy from time to time to ensure that it always complies with current legal requirements or to implement changes to our services in the privacy policy.

As of: 10.11.2025